DigiAutomateDigiAutomate
Including when the answer is not us

Four ways to stop losing calls.
Only one of them is ours.

Every supplier's comparison page concludes that you should buy their product. This one does not, and the section at the bottom says plainly who should not buy ours. We would rather lose the sale than take money from somebody an AI cannot help.

Voicemail

Costs nothing. Catches almost nobody. A caller with a burst pipe rings the next number on the list rather than leave a message, and a full mailbox catches less than that. Voicemail is worth keeping as the thing behind everything else, not as the thing in front.

Right for you if: your work is nearly all repeat customers who know you and will happily leave a message.

Missed-call text-back

An instant text to anyone you miss, asking for the job. It costs pennies a message, it works while you are holding a drill, and a surprising number of people will type what they will not say. It cannot ask a follow-up question, and it is no use to a caller who does not text.

Right for you if: you want one cheap improvement and nothing else. We include this with the receptionist rather than selling it separately, and there are standalone providers who do it well.

A human answering service

A real person, and for some calls there is no substitute. They handle a complaint, a bereavement, a confused elderly caller and a difficult negotiation better than any machine will this decade. You pay per call or per minute, usually more than an AI, and out-of-hours cover costs more again.

Right for you if: your calls need judgement, discretion or a named person who knows the customer. If that is your business, buy a human service and do not let anyone talk you out of it.

An AI receptionist — what we sell

Answers every call, day and night, for a flat £79 a month. It says it is an AI in the first six words, takes the name, number, job and address, and texts them to you. The same receptionist answers the chat on your website. It never invents a price and never confirms a time your diary has not confirmed. It is consistent at three in the morning in a way a tired human is not, and it is cheaper than any 24-hour human cover we know of.

Hello, you've reached the AI call assistant for this business.

Right for you if: you are on the tools, you miss calls you would have won, and most of those calls are somebody wanting a job doing. See the whole price list →

Try it on your own business — free for 14 days, no card

When you should not buy ours

  1. 01

    Your callers need a person, not a machine.

    Care work, funeral services, anything where the call itself is the delicate part. Buy a human service.

  2. 02

    You answer nearly every call already.

    If you have a person on the phone in an office, we are solving a problem you do not have.

  3. 03

    You want it to pretend to be you.

    It will not. It tells every caller it is an AI, on every call, and there is no version that doesn't. If that is a dealbreaker, we are the wrong supplier.

Ring the demo line and judge the machine. Text 07404 513737 and judge us.